Last Thursday I hosted my last Knowledge Champion Consortium session, an internal group of passionate individuals focused on knowledge sharing and content curation.
After 3 years of running this 20-40 person bi-weekly conference call, I can’t help but to have learned a few things about what I believe makes conference calls work, and what helps them fail… as I was working on an email to my cohort, to give her some of the best practices I’ve learned and implemented, I realized this was more of a blog post than a single email… so I blogged about it over on the Notes from Rational Support blog:
I’d be honoured if you’d take a moment and check it out… then let me know what you find works best on the calls you host or attend (if you’ve attended any I led, I’d especially love your feedback!). As I noted in the post, I’m likely not done hosting calls in my career with IBM and I’d love to be able to learn and grow even more through your tips and tricks picked up over the years!
(and yes, that IS a vintage 1960′s operator’s headset reworked with wireless Plantronics innards.)